Telefonica 02 + monday.com = 30% more efficient at delivering

Challenge

Their department works with short lead times to deliver engaging, multimedia content to more than 3 million active customers on the Priority loyalty app.  They relied heavily on whiteboards, spreadsheets, and emails to plan, manage, and track all of their campaigns. Working this way created unnecessary discrepancies and human error, adding additional anxiety to an already stressful environment.

Solution

With monday.com, 02 runs campaigns with greater speed and efficency. They created new workflow apps and added useful automations that have significantly reduced the chance of human error and discrepancies. Now, the team has complete visibility into the entire campaign delivery process, eliminating data silos and improving collaboration.

Results

• 30% increase in delivery efficiency
• 600 hrs time saved
• 3 wks to implement
• +27 workflow apps