Agency optimizes workflow and cuts 20% on
project management using monday.com
Creative agency STEP A/S has managed to streamline workflow and better project management with a 20% reduction in their time spent with monday.com. Improved teamwork, communications and client loyalty are also among the benefits the agency experiences from replacing several inefficient systems.
“At STEP A/S our project managers faced a common challenge: managing multiple platforms and communication channels. We took on a mission to find a user-friendly solution to streamline our workflows, optimize communication, and enhance collaboration across internal teams, external partners, and freelancers. After searching the market, our choice fell on monday.com and Enablen Consulting as a trusted Danish partner”, says Gitte Hedegaard, Technical senior project manager at The Unicorn, part of STEP A/S.
Better earnings from new workflows
“As a result of better workflow, project solving and communications, our time spent on project management has now been reduced by 20%. Our workflows are now streamlined, which means much better earnings. Teamwork and communication in projects have also improved significantly – both internal and external with clients and partners, whom we invite to our work teams and projects in monday.com. We also see an increased loyalty from clients and employees – so in that sense monday.com directly improves our competitiveness”, Gitte Hedegaard continues.
Since implementing monday.com 15 months ago, the entire workflow structure at STEP A/S has been transformed. Every aspect of the agency works in monday.com especially technical development and content creation – from briefing to final delivery – today is managed within the platform.
Enablen Consulting as trusted advisor
“Enablen Consulting has had a profound influence on our successful implementation of all four monday.com products. The Enablen Consulting team helped us with the entire process from strategy to implementation of both monday.com Work Management, CRM, Dev and Service. We partnered with Enablen Consulting for strategic advice on integrations, ensuring we maximize the value of monday.com for our unique business needs. It made a big difference for us that they developed tailor-made integrations to support the needs of both project managers and clients”, says Gitte Hedegaard, Technical senior project manager at The Unicorn.
Happier and more loyal customers
“With monday.com we also managed to strengthen our collaboration with customers. With shared boards, our clients have real-time insights into project progress, reducing the need for constant updates and ensuring better alignment between expectations and deliverables. The transparency provided by monday.com increases our customer relationships and their loyalty”, Gitte Hedegaard says.
Reinforced a competitive edge
“Looking ahead, we plan to integrate additional features such as time tracking to refine our resource allocation. The impact of monday.com on STEP A/S has already been profound. From a fragmented system to an all-in-one project management powerhouse, monday.com and Enablen Consulting have enabled us to optimize workflows, improve team collaboration, and enhance customer satisfaction. We highly recommend both to any organization looking to transform the way they work. It has not only improved our internal operations but has also reinforced our competitive edge in the industry”, Gitte Hedegaard concludes.
About Enablen Consulting
Enaben Consulting helps with the entire process from discovery, strategy, scoping and consulting all the way from evaluation phase through to implementation and daily operation.